Your Gecko will be dropped off last minute at our local FedEx Ship Center and shipped via FedEx Priority Overnight to limit the amount of time they spend in their shipping box.
Our shipping days are Monday- Thursday and we will only ship your Gecko when day and nighttime temperatures are between 38 and 85 degrees. If weather conditions do not permit shipping, we will hold onto your Gecko at no additional charge until conditions improve.
On your scheduled shipping day you will receive tracking information via the email you provided us at checkout. Your Gecko should arrive by 10:30 a.m. the following day but if you live in a remote area delivery could be later that day.
Please notify us within (1) hour of delivery that you have received your Gecko. This is required for our LIVE ARRIVAL & 7-DAY HEALTH GUARANTEE to be valid. We cannot guarantee the health of your Gecko if they're left outside for hours after delivery. Please make sure you're there and able to receive them on your scheduled delivery day.
NOTE: Shipments must be scheduled at least 1 business day in advance.
NO SHIP DATES: We cannot ship the week after holiday (Black Friday, Christmas) due to the high possibility of package delays at this time. We are happy to care for your gecko until we can safely ship them to you.
EXPORTING OUTSIDE OF THE UNITED STATES
We use a reliable third-party shipper for all exports. Costs vary. Please CONTACT US to arrange gecko exports.
SHIPPING TO A FEDEX LOCATION
We can ship to a FedEx Ship Center. It is your responsibility to make sure they will accept live animal shipments beforehand. FedEx Office & Print and FedEx Kinkos locations WILL NOT accept live animal shipments. Geckos delivered to a FedEx location need to be picked up within (1) hour of delivery. If the package gets rejected by your FedEx office or you fail to pick up your Gecko within (8) hour of delivery our LIVE ARRIVAL & 7-DAY HEALTH GUARANTEE is void.
We do not ship internationally. However, many of our customers arrange to have their Gecko exported through the use of a third party service.
We have shipped to these countries in the past
- United Kingdome
FedEx Priority Overnight Shipping
- Shipping cost may vary depending how far you’re located from our location.
- When you place an order above $800, you will receive a free shipping for all our reptiles.
PAYMENT PLANS ON GECKOS
A 25% down payment gives you the ability to put any of our Gecko on hold. We will hold your gecko for up to one month, at which time full payment is due. If payment is not made in full within the one-month period, we will put the Gecko back up for sale and store your down payment as our store credit.
YOU ARE AGREEING TO THESE POLICIES WHEN ORDERING A GECKO FROM US